Blog Archive
Because Experience Matters Podcast
Because Experience Matters is the public adjusting podcast powered by Gavnat. Hosted by Jack Hanks, it cuts through the hearsay, debunks common industry myths, and keeps public adjusters current on the regulations, trends, and real-world strategies shaping the profession. New episodes drop every other Wednesday.
Each conversation brings experienced practitioners to the table to challenge misconceptions and share what actually works in the field — the kind of insight you don’t get from a rulebook.
Who this show is for
Made for public adjusters and the professionals around them — anyone who wants to stay sharp as the industry changes. Each episode gives you:
- Myths debunked — the hearsay and misconceptions that circulate in the industry, addressed head-on
- Regulation, decoded — how current rules and changes affect day-to-day practice
- Field-tested strategies — real-world approaches from adjusters who’ve done the work
- Continuous-learning value — conversations that keep your knowledge current and your advocacy stronger
Where to listen
Watch full episodes on YouTube, or listen wherever you get your podcasts — Apple Podcasts, Spotify, iHeart, and Podcast Addict. New episode every other Wednesday.
About the show
Host: Jack Hanks, Executive and Shareholder with Gavnat (formerly VPA Claims) and 30+ years of experience. Voted the 2021 Public Adjuster of the Year by his peers, Jack is joined by respected public adjusters, contractors, attorneys, roofers, accountants, marketers, and other industry leaders to share real conversations, real experience, and real solutions shaping the future of public adjusting.
Powered by Gavnat. Gavnat is a public insurance adjusting firm licensed across 44 states. Gavnat’s public adjusters represent policyholders — not the carrier — in documenting losses, building the scope, and negotiating claims. The show reflects the same commitment to doing the work right.
Frequently asked questions
What is Because Experience Matters?
It’s a public adjusting podcast powered by Gavnat and hosted by Jack Hanks. Each episode works through industry myths, regulations, trends, and real-world strategies for public adjusters.
Who is the podcast for?
Primarily public adjusters and the professionals around the claims industry — though anyone curious about how property insurance claims really work will find it useful.
Who hosts it?
Jack Hanks, powered by Gavnat, a public insurance adjusting firm. Episodes feature guests who are experienced practitioners in the field.
How often do new episodes release?
Every other week, on Wednesdays. Season one runs from July through December 2026.
Where can I listen?
On YouTube (full video episodes), Apple Podcasts, Spotify, iHeart, and Podcast Addict — search “Because Experience Matters.”
What is a public adjuster?
A public adjuster is licensed to represent the policyholder — not the insurance company — in documenting a loss and negotiating the claim. Learn more: /what-is-a-pa/
