In a Minneapolis Suburb, a hailstorm impacted 41 multifamily buildings. When the insurance claim was filed, the carrier brought in an engineer who concluded there was no storm-related damage—ultimately leading to a denial of the claim. After reviewing the engineering report and conducting our own thorough investigation, Gavnat challenged the denial. We provided evidence that contradicted the engineer’s findings, and the carrier ultimately agreed, issuing a $2.4 million scope for full roof replacement. During our inspection, we also identified significant damage to the windows—damage that had not been accounted for in the carrier’s initial assessment. Through persistent communication, accurate documentation, and strategic negotiation, we worked with the carrier to secure an additional $5.8 million for window replacement. All of this was accomplished without the need for appraisal, saving the association time and additional legal expense!
